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RSA Authentification Manager 7.1 Database Server not starting

By on Oct 14, 2013 in RSA | 8 comments

You are receiving this error from your RSA Server:

 

com.rsa.common.UnexpectedDataStoreException: com.rsa.ims.security.keymanager.sys.SystemModificationThresholdException: System was modified beyond the allowed threshold, cannot decrypt.

or that one:
Log Name:      System
Source:        Service Control Manager
Date:          14.10.2013 09:37:58
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      rsa.test.com
Description:
The RSA Authentication Manager Database Instance service terminated unexpectedly.  It has done this 8 time(s).

 

Solution:

Start RSA Util with the following parameters. This will reset the encrypted file store

C:\Program Files\RSA Security\RSA Authentication Manager\utils>rsautil manage-secrets -a recover -m yoursuperadminpasswordhere
Machine fingerprint restored successfully.

 

RSA Version: RSA Authentification Manager 7.1 SP4

Please leave a comment, if this saved you some time 🙂